Hospitable Climates - the energy efficiency advisory programme for the UK hospitality industry - has received a massive approval rating in its latest Customer Satisfaction Survey.

An overwhelming 97.7% of respondents to the 2005 Survey said that they would recommend the Hospitable Climates programme to other organisations and businesses.  This marks a 5.5% increase over the figure published in the previous 2002 Survey.

The results also give a strong indication that energy efficiency is becoming a major agenda item at boardroom level in the UK hospitality industry.  As a result of the Hospitable Climates programme, energy-saving decisions taken at board level have increased by 22% from the previous 2002 survey.

"We are delighted with these results," said Rosemary Morrison FHCIMA, HCIMA Director of Special Projects, Hospitable Climates. "That doesn't mean, however, that there is any room for complacency. We continuously seek to improve the free-of-charge service offered to our members. There is no question that the recent dramatic rises in energy prices, coupled with the need to offset the Climates Change Levy, are drawing more and more hospitality industry operations of all sizes - representing all sectors - into the scheme".

For more information:

• Hospitable Climates